ORDERING:
Q: Can
I order blank signs?
Q:
My size sign is not listed. How can I order them?
Q: Is
there a minimum order?
Q:
When is my credit card charged?
Q: How
much is shipping?
Q: Why
is there a setup/layout fee?
Q: Is your
site secure?
PRODUCTS:
Q.
Can I suggest a design or theme for your catalog?
Q:
What is the standard size sign used in mall sign holders?
Q:
Can I order signs that allow me to change the copy?
MY ORDER:
Q:
My event date changed! Can I change the copy on signs I
have already received from you?
A. Yes! Please call or email us.
A: Yes! We are happy to offer our designs pre-printed for your own, later customization. There is no discount for ordering un-customized signs.
A: Generally speaking, no. Most printed products do not
have a minimum order, however all printed products have a
minimum quantity to avoid a setup fee. Please see item descriptions
for more information. Gift-with-purchase and incentive items
may have a minimum quantity required.
A: The most common size is 22 by 28 inches. This is standard poster board size. HMC Display, one of the leading sign holder manufacturers, also offers other standardized sizes. Therefore, we offer our Deluxe Posters in all their standard sizes. When ordering posters online, you will be required to select your size from a drop-down list.
A: There are two methods. In first method you may simply order you desired design as a 22x28 Deluxe Poster and specify in the comments section on the order form what size you need. If you would like an estimate for your custom size prior to production, please indicate so in the comment section (note that using method one will provide an automatic order total that will not be accurate). The second method is to use the custom sign order form and specify your size and the design number you have selected. In using either method, your actual order total will be based as a Deluxe design printing at your specified size.
A: Yes! In our HARDWARE section we offer "Poster
Pockets" in various sizes. Poster Pockets allow you
to drop in your own printed plain paper into an optically
clear PVC pocket that has been adhered to the poster. These
are
heavy
duty and are MUCH more durable and attractive than a standard
sheet protector. The most common size for use on 22x28 posters
is the 11x17 Poster Pocket.
If you intend or order signs
with pockets, specify what size you will be using in
the comments section of the customization and we will include
an outline in your proof showing the location of the pocket.
A: Yes! We can print a snipe to cover just about any section of a sign that your desire. If you ordered the original sign to be sniped from us, let us know what area you need the snipe to cover and it what the snipe needs to say. You will be provided with an E-Proof just like on any other sign order. Snipes are laminated prints with an adhesive back. Their finish matches our Deluxe Posters. To order, please use the custom order page.
A: Your credit card will not be charged until
your order is shipped, however, your available credit may
be reduced
by pre-authorization of the order amount once your order
is received. Certain items may require prepayment and will
be charged upon order receipt.
A: Please visit the shipping
and delivery page for complete details.
A: All Deluxe Printed Products have a setup fee for each
layout required for producing your order. Setup fees are
waived with larger quantity orders and are item specific.
Setup and layout fees cover our costs of producing your layout
and proofs. Setup fees will still be charged to canceled
orders if a proof has been produced. Please view the terms page
for more information.
A: Yes!. Our servers and site and use SSL
encryption and are certified by Thawte. Your full credit
card information
is never stored on our servers and is always encrypted during
transmission.
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