Standard turnaround times for most printed products is 3-5 business days unless noted in the product description. Certain products are available for rush production for time critical orders. Large quantities, and certain items such as press printed products will take longer.
GUARANTEED TURNAROUND TIMES FOR
Posters, Static Clings, Small Banners, Foam Board Signs,
Counter Signs, Decals, Print Ads and Table Tents
(for products not listed, please call for availability)
NOTE:
The order cutoff time for Same Day Turnaround is 11AM (Eastern)
The order cutoff time for 1 Day Turnaround is 3PM (Eastern)
SHIPPING TRANSIT TIMES NOT INCLUDED
Please note, large orders and some products are NOT covered by this guarantee.
SAME DAY TURNAROUND: Place your order by 11AM Eastern time. We will upload an E-PROOF™ for your review in about an hour. Approve your E-PROOF™ for printing by 1PM and your order will ship the same day.
COST: $100 rush fee plus 20% production up charge.
ONE DAY TURNAROUND: Place your order by 3PM Eastern time. We will upload an E-PROOF™ for your review - generally be the end of business. Approve your E-PROOF™ for printing by 10AM Eastern the next business day, and your order will ship that day (production day 1).
COST: $50 rush fee plus 10% production up charge.
TWO DAY TURNAROUND: Place your order by 5PM Eastern. We will upload an E-PROOF™ for your review the next business day (production day 1). Review and approve your E-PROOF™ for printing by the 5PM on production day one and your order will ship the next business day (production day 2).
COST: $25 rush fee plus 5% production up charge.
3 to 5 DAY PRODUCTION: Place your order by 5PM Eastern. We will upload an E-PROOF™ for your review the by production day two. Review and approve your E-PROOF™ for printing by the 5PM on production day two and your order will ship in one to three business days (production day 3, 4 or 5).
COST: FREE
7 to 9 DAY PRODUCTION: Place your order by 5PM Eastern. We will upload an E-PROOF™ for your review the by production day three. Review and approve your E-PROOF™ for printing by the 5PM on production day four and your order will ship in three to five business days (production day 7, 8 or 9).
COST: SAVE 10% OFF YOUR ORDER
E-PROOFs MUST BE APPROVED BY TIME SHOWN FOR SHIP BY GUARANTEE.
Orders not shipped by the guaranteed time
will receive a credit for any Turnaround/Production up charge PLUS 20%.
Orders must be placed online. Shipment time guarantee based on order time AND art approval time. Orders not approved by the time indicated will not ship on time and will not be subject to a turnaround/production up charge refund. Please note, large orders and some products are NOT covered by this guarantee. Production and turnaround time guarantee liability limited to production charges only. CyberGraph assumes no liability for misdelivered or misdirected email notifications of E-Proof™ availability. The client will have a minimum of 30 minutes for E-Proof™ approval on Same Day Turnaround and one hour on One Day Turnaround orders. CyberGraph assumes no liability for any losses incurred by the client, either directly or indirectly, as a result of missing a production deadline, delivery deadline or turnaround time. Orders shipped early are not eligible for any production time credits or refunds.
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